STORE POLICIES
Shipping & Returns
At DEO Threads, we are dedicated to providing a seamless shopping experience. Our shipping policy ensures that your orders are delivered promptly and efficiently, while our return policy guarantees your satisfaction with our products. We believe in building trust and confidence with our customers, and our policies reflect that commitment to your peace of mind. Please contact support@deothreads.com for any items that are not correct or if you are not completely satisfied to get instructions to our return process.
Out of Stock items are still available but can take longer to process. Production times vary per product but typically add 10-20 days to your order to arrive.
Store Policy
Customer satisfaction is our top priority at DEO Threads. Our customer care section is designed to address any queries or concerns you may have. We are committed to providing detailed assistance and ensuring that your shopping experience with us is enjoyable and hassle-free. Your privacy and safety are also paramount to us, and we take every measure to safeguard your personal information. For wholesale inquiries, we provide comprehensive information to retailers interested in showcasing our stunning products. Our aim is to promote our business and elevate it to new heights. We offer various secure payment methods, including credit/debit cards, PayPal, and offline payments, to ensure a convenient and secure transaction process for our customers.
FAQ
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy for any reason, you can return your item within 30 days of receiving it.
What are your payment methods?
We accept all major credit cards, PayPal, and Apple Pay for convenient and secure payments.
Do you offer rentals?
At the moment, we do not offer rental services. However, we provide a wide range of affordable options for purchasing our products.
Do you sell your products offline?
Currently, we operate exclusively as an online store to reach fashion enthusiasts worldwide. You can shop our full collection on our website.